In Village services

Enhance your visit to Fidenza Village with our Village Services. Those extra touches that help make your visit special.

With free in-village Wi-Fi and an interactive Fidenza Village app – complete with maps and details of all Village boutiques – you can stay connected throughout your visit and plan your trip with ease.

For extra information about the Village and the local area, Fidenza Village Tourist Information Centre is here to help. Offering expert advice on local attractions, event tickets, delivery services, shopping services and much more, the Tourist Information Centre is open seven days a week.

Full details of all Village services can be found on these pages or contact Fidenza Village Tourist Information Centre on +39 0524335556.

Free Wi-Fi

Free Wi-Fi is now available throughout the Village. Simply select Free Village Wi-Fi as the wireless service and follow the onscreen instructions to connect to the internet for free.

Download our app

The new app for iPhone, iPad, iPod touch and Android™ allows you to explore, search and navigate through all nine Chic Outlet Shopping® Villages in Europe.

Download the free app to:
- Browse the Collection of nine Chic Outlet Shopping® Villages in Europe
- View interactive maps of each of the nine Chic Outlet Shopping® Villages in Europe and pinpoint your location once you're in the Village
- Search our Brand Directory to locate your favourite boutiques and find the latest offers

The Concierge

Discover The Concierge, the new space dedicated to our guests.
Come in for an unforgettable experience.

In the new spaces of the Concierge you will find a lot of new services including:

-Relax area
-Phone charging
-Shopping advisory
-Hands-free shopping
-Luggage storage
-Gift wraping


Left Luggage

Leave your luggage in a dedicated area while you shop, thanks to our new Left Luggage service. Discover how to enjoy the service, CLICK HERE


Luxury Transfer

Travel in style with our luxury transfer service.
An exclusive journey between the city centre all major cities in Northern Italy or main international airports and Fidenza Village.
Enjoy less than 30 minutes’ wait for your transfer.

For prices and to book bookings, please telephone call +39 0524 33 55 1

Children's Play Area

Our dedicated children's play area is specially designed for our younger guests. The play area is open during Village opening hours and you'll discover a huge wooden galleon for exciting adventures.

Tourist Information Centre

Fidenza Village Tourist Information Centre is the first place to contact if you have any questions regarding your visit to Fidenza Village or any questions about the local area and attractions. Open seven days a week from 10.00 to 20.00, you can contact the Centre by calling +39 0524-335556.

Recharge your smartphone

Free service to recharge smartphones and tablets (both Apple and Android), located near the ATM. Service not guarded.


There are more than 1,550 free parking spaces available.
Family Parking: car parking spaces are reserved at every entrance to the Village for pregnant women and new parents.

Recharge your electric car

Recharge your electric car while shopping in Fidenza VIllage. The service is complimentary and the points are located near the main entrance of the Village.